A breakdown never happens at a good time. Maybe your car won’t start in a parking garage in downtown Bellevue, or you’re stuck on the shoulder of I-405 at night. Knowing what to do next makes the wait shorter and safer. Here’s a simple guide from ADMO Towing, a family-owned tow company based in Bellevue.
First, get safe
- Turn on your hazard lights. If the car can still roll, move it off the road or onto the shoulder.
- On a busy highway like I-405, I-90 or SR-520, stay in the car with your seat belt on unless it’s unsafe. If you have to get out, stand well away from traffic.
- If anyone is hurt, or the car is blocking traffic, call 911 first.
Signs you need a tow, not a quick fix
- The car won’t start, even after a jump start.
- You’ve been in an accident and the car isn’t safe to drive.
- You see smoke, smell burning, hear grinding, or notice fluid leaking.
- A tire is flat and there’s no usable spare, or the wheel itself is damaged.
- A warning light tells you to stop driving.
If the problem is a dead battery, keys locked inside, a flat tire with a good spare, or a car stuck in a ditch, you may only need roadside assistance. Not sure? Call us and describe what’s happening, and we’ll tell you what you need.
What to tell the dispatcher
- Where you are: an address, cross streets, or the highway, direction and nearest exit.
- Your car: make, model and color, and whether it’s electric, lowered, all-wheel drive or a motorcycle.
- What happened, and where you want the car to go: home, your mechanic or a dealership.
At ADMO a live dispatcher answers 24/7, and we usually reach you in 45 minutes or less.
How we tow your car
We send a professional with the right equipment for your vehicle: a flatbed, a wheel-lift truck, or our low-clearance truck that can get cars out of parking garages. We tow cars, SUVs, pickups, motorcycles, and luxury and lowered cars. For electric vehicles, we’re Tesla certified.
We’ll take your car to any shop you choose, and you’re welcome to ride along with the driver.
Towing after an accident
If it’s safe, take photos and swap insurance information before your car is moved. We clear your car from the scene and take it to your body shop, your mechanic or your home.
Long-distance and fleet towing
Need a car moved to another city? We do long-distance tows with no mileage limit. We also work with local businesses that run cars, vans and work trucks.
Paying for your tow
We take credit and debit cards, cash, Zelle and Venmo.
Towing across Bellevue and the Eastside
Our trucks are based at 11831 SE 32nd St in Bellevue. We cover Bellevue, Issaquah, Kirkland, Redmond, Mercer Island, Newcastle and the rest of the Eastside, including I-405, I-90 and SR-520.
Need a tow right now? Call ADMO Towing at (425) 944-8244. We’re open 24 hours a day, 7 days a week.